Automatic HK download disabled or failed

Everything related to MakeMKV
raade
Posts: 6
Joined: Sun Dec 06, 2020 8:38 pm

Re: Automatic HK download disabled or failed

Post by raade »

No luck for me. I think it has to do with my Unified Security Gateway.
It was working and I did update some firmware a bit ago but I haven't tried a UHD disk until recently. Has no issues with blurays.
Just can't seem to get the keys file.

MakeMKV v1.15.3 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\r6b/MakeMKV_log.txt
Using LibreDrive mode (v06.2 id=0FA242DD4D0B)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 0 at `fnj'VIRY())w(?J:121267040
Saved AACS dump file as C:/Users/r6b/.MakeMKV/MKB20_v76_The_New_Mutants_5851.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at *0,;c\PL0:J=9lq%:29396069
DEBUG: Code 0 at *0,;c\PL0:J=9lq%:29395149
Failed to open disc
raade
Posts: 6
Joined: Sun Dec 06, 2020 8:38 pm

Re: Automatic HK download disabled or failed

Post by raade »

I was able to resolve the issue with USG. It had a geoip block that was in the config but not showing in the UI. I can now access hkdata.fairuse.org but it appears that I still can't get the keys. Looks like the error codes are the same for different UHD disks. Anyone have any ideas? Could this be hardware? Thank you.

MakeMKV v1.15.3 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\r6b/MakeMKV_log.txt
Using LibreDrive mode (v06.2 id=0FA242DD4D0B)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Downloading latest HK to C:/MKV ...
Saved AACS dump file as C:/MKV/MKB21_v70_Zombieland_1C8D.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at *0,;c\PL0:J=9lq%:29396069
DEBUG: Code 0 at *0,;c\PL0:J=9lq%:29395149
Failed to open disc
dcoke22
Posts: 1275
Joined: Wed Jul 22, 2020 11:25 pm

Re: Automatic HK download disabled or failed

Post by dcoke22 »

With regard to Zombieland… viewtopic.php?f=12&t=20549&start=60#p94204
raade
Posts: 6
Joined: Sun Dec 06, 2020 8:38 pm

Re: Automatic HK download disabled or failed

Post by raade »

Thank you for the heads up on that disk. What luck choosing that one. UHD ripping is now working for me once I got the geoip sorted on my USG.
Thanks to all that replied.
PrimalNaCl
Posts: 5
Joined: Sun Aug 14, 2022 8:04 pm

Re: Automatic HK download disabled or failed

Post by PrimalNaCl »

Is there a manual way to emplace the sdf.bin or sdf.dat.gz file _somewhere_ such that MakeMKV will reference it instead of hitting the "download or die" branch?

I've looked around and found various forum posts where Mike has indicated sdf.bin is the file to emplace into the data dir. I've done this and each and every time it's _STILL_ claiming:

MakeMKV v1.17.1 win(x64-release) started
Using LibreDrive mode (v06.3 id=0FA242DD4D0B)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Downloading latest HK to C:/MKVDATADIR ...
Automatic HK downloading is disabled or failed.
Saved AACS dump file as C:/MKVDATADIR/MKB20_v76_DC_Universe_Movie_Green_Lantern-_Beware_My_Power_8DE6.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

It's not the disk as I had sent that dump to Mike (svq@makemkv.com) per some other forum posts on the 07/26 and there's yet another forum post for this title claiming it works now. But, clearly, not for me. And yes, I do have View -> Preferences -> General -> Online Updates -> Enable Internet access checked. If there is a more specific box that requires checking, please advise as I don't see anything else 'net related in any of the Preferences tabs. Clearly not a 'net connectivity issue since I have curled all of the files w/out issue. As well as ensured the data dir had full access for my local user running MakeMKV.

What is the magical juju incantation required to progress here?
Attachments
makemkvdatadir_folder_perms_for_user_running_makemkv.png
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makemkvdatadir_contents.png
makemkvdatadir_contents.png (31.87 KiB) Viewed 736 times
makemkv_general_prefs.png
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Last edited by PrimalNaCl on Sat Aug 20, 2022 6:45 am, edited 1 time in total.
Billycar11
Posts: 2581
Joined: Sun Aug 24, 2014 5:49 am

Re: Automatic HK download disabled or failed

Post by Billycar11 »

the c main directory may have higher permissions requirements running as admin may help.
but then again looks like it was able to write the tgz
sdf and hk are different sdf is libre drive hk is the keys to decrypt the movies
try using a vpn isps are annoying they might still be blocking it even with your own dns
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
gtrogue
Posts: 10
Joined: Mon Apr 01, 2019 7:12 pm

Re: Automatic HK download disabled or failed

Post by gtrogue »

PrimalNaCl wrote:
Sun Aug 14, 2022 9:06 pm
Is there a manual way to emplace the sdf.bin or sdf.dat.gz file _somewhere_ such that MakeMKV will reference it instead of hitting the "download or die" branch?...


...What is the magical juju incantation required to progress here?
It's not you. There has to be an issue with the server. Everything was working fine on my system and stopped working and nothing on my network has changed.
I've even tried in different locations on different computers, PC & Mac, with completely different network configurations with and without a firewall, nothing works.
darkedgex
Posts: 12
Joined: Fri Apr 27, 2018 8:35 pm

Re: Automatic HK download disabled or failed

Post by darkedgex »

Can confirm, hash key downloading is currently not working for me either. :/
Saici
Posts: 3
Joined: Wed Jun 17, 2020 2:36 pm

Re: Automatic HK download disabled or failed

Post by Saici »

can also confirm

Code: Select all

Automatic HK downloading is disabled or failed.
pm2017
Posts: 10
Joined: Sun Jan 30, 2022 5:50 pm

Re: Automatic HK download disabled or failed

Post by pm2017 »

Try again now. I got a newer UHD disc to rip. Maybe it is back online.
gtrogue
Posts: 10
Joined: Mon Apr 01, 2019 7:12 pm

Re: Automatic HK download disabled or failed

Post by gtrogue »

pm2017 wrote:
Tue Aug 16, 2022 8:40 pm
Try again now. I got a newer UHD disc to rip. Maybe it is back online.
Just tried it. It does appear to be working now.
PrimalNaCl
Posts: 5
Joined: Sun Aug 14, 2022 8:04 pm

Re: Automatic HK download disabled or failed

Post by PrimalNaCl »

gtrogue wrote:
Tue Aug 16, 2022 10:02 pm
pm2017 wrote:
Tue Aug 16, 2022 8:40 pm
Try again now. I got a newer UHD disc to rip. Maybe it is back online.
Just tried it. It does appear to be working now.
Same here. It is working for me now.
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