"Failed to install CdRom Device Arbiter service"

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bentobox34
Posts: 1
Joined: Fri Dec 13, 2019 6:02 pm

"Failed to install CdRom Device Arbiter service"

Post by bentobox34 »

When installing, at the end of the process I get the error message above. After, MakeMKV does not run.

This is probably the 6th or 7th device I've installed MakeMKV on and I've never seen this error before. I didn't see this directly addressed in the forums or on google. Help?
TrevorK
Posts: 2
Joined: Fri Jul 01, 2022 4:16 am

Re: "Failed to install CdRom Device Arbiter service"

Post by TrevorK »

I installed MakeMKV for the very first time yesterday and received "Failed to install CdRom Device Arbiter Service".
I note I have a fast and powerful recently built Windows 11 desktop pc so hardware is good.
MakeMKV runs ok and I made several attempts to copy Blu-ray movies. One I produced with menus using Pinnacle Studio, others were commercial movies.
All appears to work however menus got stripped out, and the movies stops after just after a minutes and the quality of the video played stutters in places,
I commercial movie produced 12 titles - not a good result.
So I joined this forum hoping to find answers, but not so far. Will keep looking.
koitsu
Posts: 2
Joined: Mon Jul 04, 2022 12:34 am

Re: "Failed to install CdRom Device Arbiter service"

Post by koitsu »

For what it's worth: same here.

I suspect version 1.17.0's installer contains a bug, where some part of the installation process *assumes* you have enabled/checked (during installation) the "CdRom Device Arbiter service".

I explicitly *uncheck* this option during installation (and always have; I've never found a need for it (program functions fine on Windows 7 SP1 64-bit without it), and I was unable to find clear documentation on what it does anyway. I just know I do not need another service running somewhere that is enumerating devices or fooling around with stuff behind the scenes.)

I've never seen this error dialog up until now.
redwine
Posts: 13
Joined: Thu May 05, 2022 1:00 pm

Re: "Failed to install CdRom Device Arbiter service"

Post by redwine »

Hi,

Encounter the same "Failed to install CdRom Device Arbiter Service" twice when i try to install v1.17.

On my 3rd attempts , no error occur during installation.
But when i start the application, encounter makemkvcon64.exe crashed.

Using Win7 SP1 x64.


Rgds
koitsu
Posts: 2
Joined: Mon Jul 04, 2022 12:34 am

Re: "Failed to install CdRom Device Arbiter service"

Post by koitsu »

Problem still exists as of 1.17.1.
mike admin
Posts: 4065
Joined: Wed Nov 26, 2008 2:26 am
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Re: "Failed to install CdRom Device Arbiter service"

Post by mike admin »

This is a harmless bug in 1.17.0 and 1.17.1 . Program outputs this message when one chooses NOT to install WinCdArb service. The installer runs a certain script that fails and gives this error message. In this case the script does effectively nothing.


I was unable to find clear documentation on what it does anyway. I just know I do not need another service running somewhere that is enumerating devices or fooling around with stuff behind the scenes.)
Here is what it does - https://www.makemkv.com/wincdarb/
leosantare
Posts: 98
Joined: Sun Nov 28, 2021 2:22 am

Re: "Failed to install CdRom Device Arbiter service"

Post by leosantare »

I just went to install the current makemkv version today with the the cdrom device arbiter checked, and it failed to install the cdrom device arbiter?
leosantare
Posts: 98
Joined: Sun Nov 28, 2021 2:22 am

Re: "Failed to install CdRom Device Arbiter service"

Post by leosantare »

Is there a way in install a previous version of makeMKV without this issue, or do I have to wait until a new version is released?
mike admin
Posts: 4065
Joined: Wed Nov 26, 2008 2:26 am
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Re: "Failed to install CdRom Device Arbiter service"

Post by mike admin »

leosantare wrote:
Sun Jul 24, 2022 10:34 pm
Is there a way in install a previous version of makeMKV without this issue, or do I have to wait until a new version is released?
This is a wrong installer message. Message only. The action (to install or not to install) is always performed correctly, only a wrong error message pops up. Just click OK and forget about it.
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