MakeMKV Dump/Log email bounce

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palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

MakeMKV Dump/Log email bounce

#1 Post by palmerwallace » Tue May 18, 2021 1:30 pm

All,

I've attempted to email the UHD dump for "The Sting" and have gotten rejection emails from both the "support@makemkv" as well as "svq@mkv". Is there an updated email to send these to?

Thanks in advance,

dcoke22
Posts: 2831
Joined: Wed Jul 22, 2020 11:25 pm

Re: MakeMKV Dump/Log email bounce

#2 Post by dcoke22 » Tue May 18, 2021 1:58 pm


palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

Re: MakeMKV Dump/Log email bounce

#3 Post by palmerwallace » Tue May 18, 2021 4:35 pm

Thanks! Not sure why my previous emails did not go through using the same address.

palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

Re: MakeMKV Dump/Log email bounce

#4 Post by palmerwallace » Tue May 18, 2021 7:35 pm

Just got this email back.

Sorry, we were unable to deliver your message to the following address.

<svq@makemkv.com>:
Unable to deliver message after multiple retries, giving up.

Woodstock
Posts: 10095
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV Dump/Log email bounce

#5 Post by Woodstock » Tue May 18, 2021 8:05 pm

If Mike has just changed hosting, the DNS MX entry may be bad right now.
makemkv.com has address 172.67.195.244
makemkv.com has address 104.21.49.241
makemkv.com has IPv6 address 2606:4700:3035::ac43:c3f4
makemkv.com has IPv6 address 2606:4700:3033::6815:31f1
makemkv.com mail is handled by 0 makemkv.com.
Only the 172 net address has a mail server running on it. It would be interesting to see the errors your mail server encountered, but it still boils down to Mike having to fix something. And not many people have access to the logs that would say what is going on.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging

palmerwallace
Posts: 18
Joined: Thu Sep 12, 2019 12:39 pm

Re: MakeMKV Dump/Log email bounce

#6 Post by palmerwallace » Tue May 18, 2021 8:44 pm

Thanks for the input. Just wanted to share as I noticed that I was having this issue for the first time.

Woodstock
Posts: 10095
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV Dump/Log email bounce

#7 Post by Woodstock » Tue May 18, 2021 10:45 pm

Neither of the listed mail servers is reachable right now, even though the overall server (this site) is working. So, it needs a bit of tender loving care.

Or a bit hammer.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging

philb1701
Posts: 108
Joined: Sat Jul 04, 2015 10:58 am

Re: MakeMKV Dump/Log email bounce

#8 Post by philb1701 » Thu May 20, 2021 6:13 am

I sent my dump to svq@makemkv.com at 12:51AM Chicago time and have not received a bounce back message yet.

LGans316
Posts: 71
Joined: Sun Apr 24, 2016 1:05 pm

Re: MakeMKV Dump/Log email bounce

#9 Post by LGans316 » Thu May 20, 2021 11:53 am

Emailed the dump files for Zack Synder's Justice League 30 minutes ago. Haven't received a bounce back message yet.

sgtblackice
Posts: 32
Joined: Thu Mar 07, 2019 7:39 pm

Re: MakeMKV Dump/Log email bounce

#10 Post by sgtblackice » Thu May 20, 2021 3:26 pm

appears to still be down - https://mxtoolbox.com/SuperTool.aspx?ac ... n=toolpage

Test Result
SMTP Connect Failed To Connect

Woodstock
Posts: 10095
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV Dump/Log email bounce

#11 Post by Woodstock » Thu May 20, 2021 4:24 pm

Since Mike is still visiting the forum from time to time, I guess we can fall back to people uploading the dump files as attachments.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging

Trickyd-1
Posts: 95
Joined: Sat Dec 30, 2017 12:51 am
Location: UK

Re: MakeMKV Dump/Log email bounce

#12 Post by Trickyd-1 » Thu May 20, 2021 8:11 pm

Woodstock wrote:
Thu May 20, 2021 4:24 pm
Since Mike is still visiting the forum from time to time, I guess we can fall back to people uploading the dump files as attachments.
I would rar the dump with a password and encryption though as it has sensitive contents that Mike may not want posted on his forum for all to see. You can PM the password only to him.

Above is only my feeling but He may also come here and tell us not to do this.

rdgrimes
Posts: 68
Joined: Tue Apr 02, 2019 9:30 pm

Re: MakeMKV Dump/Log email bounce

#13 Post by rdgrimes » Sat May 22, 2021 2:59 am

The last file I sent did not bounce, that was about 12 hours ago.

jayper
Posts: 309
Joined: Sat Sep 29, 2012 5:57 pm

Re: MakeMKV Dump/Log email bounce

#14 Post by jayper » Sun Aug 01, 2021 7:08 pm

Seeing some reports in various threads that this issue has cropped back up.

dohnut
Posts: 1
Joined: Thu Aug 12, 2021 5:31 pm

Re: MakeMKV Dump/Log email bounce

#15 Post by dohnut » Thu Aug 12, 2021 5:38 pm

I'm getting bounces sending emails to both svq@makemkv.com and support@makemkv.com over the past few days. Sending from gmail. Don't know if this is also correlated to the makemkv.com "account suspended" issue.

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