www.makemkv.com

Thank you for your reply. Dropping the KEYDB.cfg into my directory seems to have solved the problem.

I will email the TGZ file to the address you indicated, as well.

Thank you again for your help, and your patience.

I attempted to back up the disc again last night and this morning. MakeMKV reported that it updated the HK, but I still got the same ("volume key is unknown for this disc") error. Here are two more dump files: MKB_v82_PINK_FLOYD_AT_POMPEII_5716-2.tgz MKB_v82_PINK_FLOYD_AT_POMPEII_5716-3.tg...

Thank you for the link. I'm using a Mac, so I won't be able to take advantage of your tool, but I will see if I can try the manual approach.

Hello, this is my first submission, so please let me know if I'm doing anything incorrectly.

This is the debug dump file for the new Blu-ray.
Happy to provide more information as necessary/helpful.