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I tried that with the first disc. Didn't help. I was convinced then that the disc was faulty so I sent it back. Got a new one. Same issue. I'll clean this one too but there has to be something else going on here. If the optical drive can't see the disc in the drive, then the software hasn't gotten t...

First post here. And first problem. I recently purchased a UHD copy of “Gladiator II”. I’ve ripped a lot of UHD movies before without problems. But this just doesn’t work. It goes from “Disc is being loading” to “No disc inserted” in a few minutes. The disc is not visible in Windows explorer. I down...