www.makemkv.com

The MT1939 drive will work fine with non-UHD disks. It's only if you want to rip UHD that you'll need a newer drive.

What about the "BDR-S12U"? Is that what you used to read the dump file? If so, where is it?

Subtitles are a problem, in that there is no consistency in how they're presented.

There are several ways that they can be provided, using one or more tracks per language. The most usual is a track for "all subtitles", and a track for "forced only" subtitles (those used for signs and such ...

If it is incorrect, it has been that way back as far as this computer has copies of MakeMKV, dating back to July of 2010, almost 16 years ago.

Personally, I would guess it's written in Greek, like some of the other languages are written in the language they represent.

The domain name was renewed for a single year (expires again in June 2027). We should remind Mike that it's coming up again in May...

The errors look like what you get when the drive is spun too fast for its power supply, and it shuts down. Does it spin down about the time the error occurs?

How did you enter the key? Did you use Copy/Paste?

If so, windows users (especially) have to be careful that Microsoft did not "grab" too many characters.

Copy the key from the web page. Paste it into (say) notepad. THEN copy and paste the result into MakeMKV. This breaks Windows "helping" with ...

Running the file through a program like handbrake will strip the black bars, making the file smaller.

So far, we have little to work from. It sounds like whatever you used to make the image file skipped errors it found and just wrote what it could. That left you with errors that will prevent MakeMKV from properly parsing the data.

You may want to clean the disk and retry making the copy that you ...

On the purchase page, https://www.makemkv.com/buy/ , it has a note:

Due to some technical issues, one cannot purchase MakeMKV for a moment. You have to use it for free :)

Please use the current beta key to unlock all features:

T-BSaJ6gwgMx4eIggWkVYXiVP_6zehm7WAO9dEydvzOHFHoZ6YQ82BL5cGpYDxvyRWnS ...

The cost is adjusted by PayPro to your country. In general, it is equivalent to USD 60, with any taxes your government imposes. For example, in the U.S., the state of Illinois doesn't charge tax on software, but Tennessee does.

The location of the log file should be reported by MakeMKV during start-up, regardless of the operating system. That makes it easy to find later, but... it is also something you can highlight/copy/paste from the main window most of the time. It will tell you things like,
004004:0000 The source file ...

OK, the log will show why MakeMKV couldn't save the file, especially if you've got full logging enabled. You'll see a line like this on start-up:
Debug logging enabled, log will be saved as C:\Users\[username]/MakeMKV_log.txt

Copying/pasting the text inside code tabs here will tell us what ...

There wasn't a snapshot of the handbrake options in the original message I replied to, and my subsequent replies didn't take that snapshot into account. I only replied to what you posted as you went.

Based on what was there, your selections depend on what your source is. You can do like me, have a ...

Posting pictures from a lot of sites don't work. The forum software supports links to certain (relatively safe) image types, but not to a web page that will have the image on it when it is displayed separately.

Hint: if the link doesn't end in ".gif", ".png", or ".jpg", it probably isn't an image ...