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I'm way ahead of you. The good clean method was tried before posting. I appreciate the help!

It must be a bad disk as it happens in the same place. The disc is brand new. The dive is external and it's about 3 weeks old. I don't have any issues with other discs.

While attempting to rip a new 4K movie, I received this error: Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '33890168832' Not sure if this is the hardware, software, or the disc. Maybe this has happened to someone else in the forum and I j...