www.makemkv.com

Got it. Appreciate the update.

I'll see what the seller wants me to do since I have tried all of that.

not sure why it was posted twice.

i can only use blu ray media in the drive (burned by the drive and both data and movie discs).

dvd/cd media that is usable in my other non-bluray drives work as expected.

are there any diagnostics that can tell if the dvd laser is inoperable?

im still waiting ...

Hello,

I have an WH16NS60 in an external enclosure at the moment.

I am unable to read or write to dvd/cd media. Bluray movies and burning Bluray data discs works fine.
I have tried multiple pcs (internal and external connections) and different movies/cds/dvds.
There are no odd noises or errors ...

Hi folks,

I have an WH16NS60 that works great for back up, read, and write of bluray discs.

However, I am unable to read, write, or backup anything on dvd/cd media. There are no odd noises or errors seen in windows or in makemkv.

I have tried internally attaching the drive to my desktop, external ...