Search found 5 matches

by Blergh
Fri Jun 05, 2020 6:13 pm
Forum: General MakeMKV discussion
Topic: Bought my key & paid, haven't recieved the key yet
Replies: 27
Views: 34470

Re: Bought my key & paid, haven't recieved the key yet

Update: I have received my key during the day. I have withdrawn my request for a refund. Regarding defenses of only one person sitting behind this: once money has exchanged hands (wich happened) the person who paid is entitled to at least an explanation where that money went and assurance that they ...
by Blergh
Fri Jun 05, 2020 12:26 am
Forum: General MakeMKV discussion
Topic: Bought my key & paid, haven't recieved the key yet
Replies: 27
Views: 34470

Re: Bought my key & paid, haven't recieved the key yet

MakeMKV seems to be mostly a woman shop. Seems that one should either have patience or find another piece of software as this isn't the right one for you. So far there's absolute radio silence from the support. Not even a single word back to me. If there was an issue I would have understood, if tha...
by Blergh
Fri Jun 05, 2020 12:10 am
Forum: General MakeMKV discussion
Topic: Bought my key & paid, haven't recieved the key yet
Replies: 27
Views: 34470

Re: Bought my key & paid, haven't recieved the key yet

jyvoman wrote:
Thu Jun 04, 2020 8:36 pm
Cubs12 wrote:
Thu Jun 04, 2020 4:57 pm
Please follow up with how this is resolved for you. I suspect it will be informative regarding the decisions others make.
I initiated a chargeback since whoever is supposed to handle these keys haven't been responding.
I will do the same, this is no way to treat customers
by Blergh
Thu Jun 04, 2020 6:27 pm
Forum: General MakeMKV discussion
Topic: Bought my key & paid, haven't recieved the key yet
Replies: 27
Views: 34470

Re: Bought my key & paid, haven't recieved the key yet

Within minutes of completing the transaction, you should have received an email from avangate.com with your key. If you have not received it yet (and it's not in your junk mail folder), contact support@makemkv.com and Mike can fix you up. I've tried to contact them yesterday and today. No reply so ...
by Blergh
Thu Jun 04, 2020 2:22 pm
Forum: General MakeMKV discussion
Topic: Bought my key & paid, haven't recieved the key yet
Replies: 27
Views: 34470

Bought my key & paid, haven't recieved the key yet

Hey there guys, after being a long time user of the free version I have now decided to buy the full activation key via the site. However I didn't receive my key or an answer to my question to the support as to how long the submission of my key would take. Any experiences with how long it usually tak...