www.makemkv.com

Welp, just had a chance to try playing the movie and my Xbox One S and PS4 aren't getting passed the initial black screen. Looks like I'll have to get another copy and hope it works.

Thanks everyone for your help and assistance!

Ah, mine also came with a slip cover. Unfortunately I'm way passed my return period so that's out of the question.

Definitely, I really like the movie and at $10 I'll probably just end up getting another in hopes that it works.

I have cleaned it with a microfiber cloth and there is no visible dirt or scratches. The log is actually from my 3rd attempt, the 1st had a "volume key is unknown" error, and the 2nd was similar to the log I posted but without the volume key error.

Hi all,

New to the forums, but I've learned a decent amount from previously just lurking.

I've been going through my collection of movies and am stuck on Ex Machina. I've attached the log from my attempt and was hoping for some help.

Thanks in advance!