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Collected the UK Deluxe 4 disc edition today and can confirm that the UHD disc it a) does not open (the other Blu Ray discs work without issue) and b) generates the same "MKB20 v77 Godzilla Minus One 343A" tgz dump file.

Hi, a short message to let others know that I have sent a data dump file for Kurosawa's Ran (1985) to support today (July 18th). I received a copy by post today one today prior to official release (here in the UK). The version I have is the official version sold and distributed in the UK (do not kno...

..obviously I meant solved and not sold which has now happened so many thanks!!! Issue closed.

Thanks, d00zah. That's what I have already done. I maybe should have been more clear at the end of the post; as it's a recent release this is as much to make known that this has now been raised and to say thanks for when it will be sold.

Just for completeness of information's sake, I was able to do a back-up of the disc but MakeMKV cannot decipher the index when loading from file rather than disc and I also get an unknown key error message.

Hi, I am having problems the 4k edition of Verdi’s Il Trovatore released recently by Unitel/C major and with Anna Netrebko and Yusif Eyvazov (bought in the UK). I am getting the familiar “volume key is unknown – failure to decrypt disc” message. Granted that this is unlikely to be top of most people...

Sent in yesterday afternoon European time to the support/admin e-mail.

Many thanks and kind regards,

Happycy

Hi Marty, Just today I had no issue decrypting the 3 other discs from the DC Universe Movie Collection, 6 recently released Disney features recently released in the UK (some before and after the problem discs) and have successfully decrypted 100+ 4K discs and some Series in 4k in the past. I have on...

Hi, I am having disc opening failures for 3 discs, 2 from the DC Universe Movie Collection, Volume 1, which was released in the UK in September and for the Fast & Furious - Hobbs & Shaw released today (also the UK version). I am sure that for Hobbs & Shaw others will have brought it to a...

Now solved. Many thanks!

Hi, the log appears as follows: "MakeMKV v1.14.5 win(x64-release) started Using direct disc access mode Using LibreDrive mode (v05 id=F0ED16432FAA) Downloading latest HK to C:\Users\[...]/.MakeMKV ... Saved AACS dump file as C:\Users\[...]/.MakeMKV/MKB20_v61_BDROM_9FEA.tgz The volume key is unk...

This French UHD release of Louis de Funes' "Les Aventures de Rabbi Jacob" (released end September 2019) is "failing to open disk". As it is a French release and may not be picked up by others I will send the AACS dump file to the admin address mentioned in other posts.