www.makemkv.com

As a follow up. Success! Per suggestions, used VLC to see what title was playing. The using manual mode (after going into Preferences and Manual mode (this would be good to add to the Manual Mode link on the DVD documentation site), then in Manual mode used the title and it worked just fine. Thanks ...

You need to go into "Preferences" and click the box to enable "Export Mode" to get the "Open DVD Files Manually" option. I didn't have a problem ripping John Wick 3, but the resulting file had a 5 minute gap in it near the start (I reckon it's to do with those cells th...

As I indicated I read there is a manual mode, but don't get that option. The link/page also indicates a manual mode bit not how to access manual mode. I open the program but then what? Is it a DOS command line etc, other?

I get similar message.
Source: DVD purchased from Amazon
MakeMKV version 1.14.5

Read that there may be a 'manual mode' to open the disk, but don't get that option.
I'm using the trail version of the software. If buying/registering would solve this problem would be happy to do so.