www.makemkv.com

I'm using a USB with the windows image in the guide uuuhhhhmmm did you unzip the folder? maybe just try re downloading it and unzipping it again if you did Redownloaded same thing and name says no atapi device present Darkwater - make sure that your drive is plugged into the one of the first 2 SATA...

I tried to follow the links for clean firmware from this part of the instructions:

"Select now a clean firmware to insert data (clean firmwares can be found here)."

All I seem to get is virus warnings and dead links on that page. Is it still active?

With that drive the best way to find out is to try it if you have the CORRECT firmware version. It has been reported it can work best with 1.01. So, did you try it? If so, what happens? I haven't purchased yet and the store is not likely to let me have a look at the drive before buying. I understan...

I see that LG BH16NS55 is on the list of "UHD Friendly" drives. Does it need to have SVC code 50 or 55 that is mentioned for some of the other drives?

This is in Australia if that makes a difference.

Many thanks,