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Just to close the loop, the manual mode method worked for me too. Thanks for all the help!

Sorry for the dumb question, but what does "open the disc in manual mode" mean? Is this a feature of MakeMKV that I don't know about?

Done. I've sent in the information for Disc 3.

I'm having problems with a few discs from Ken Burns: The Vietnam War. Most of them are fine, but for discs 3 and 8, MakeMKV doesn't find the main title. It just finds a couple of ancillary ones. For example, on Disc 8, I get the following output: Using direct disc access mode Title #3 has length of ...