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I want your firmware!!!! Please navigate to MakeMKV data directory (location can be looked up in preferences). Inside you will find one or more files named dump_SD_xxxxx.tgz . Please send them all to support@makemkv.com . Thanks! Done. I'll also leave everything as-is for now so I don't risk losing...

Have you tried starting a backup? You won't see either of the debug code lines until you start a backup of a disc, at which point you'll get "Downloading latest SDF" and "Downloading latest HK" messages. That's the only way you'll know for sure if it works or not. Yeah, when I t...

What OS are you on? For me, on Linux, this is what MakeMKV looked like after ripping a disc on my laptop: https://owncloud.now.ai/index.php/s/UPb1hifvpgog22d The "DEBUG: Code 03DF/..." line is what you should see if it's successfully able to rip from your drive. My BU40N worked fine with ...

what official drive do you have right now only bu40n and clones on 1.00 and wh16ns60 1.00 are supported i think. i tested a wh16ns60 on 1.00 and it worked, going to try a asus on 1.00 later and see what happens Ah, that might be my problem then. The drive is a bu50n. I'm pretty sure the firmware is...

Today the support for "official UHD" drives was finally enabled (not as smooth as it was hoped). As of today most "official" drives are supported, EXCEPT ones with latest firmware. If you have an "UHD official" drive, you should get one of two messages: Code 03DF - you...

My experience with Arrow S2 is that the episodes were not necessarily in order on the disk. I ended up having to rip everything and sort it out later. The method I've usually found most effective for doing this is to look for the episode production code in the credits. For example, from S2E1 (click ...