www.makemkv.com

Just bought two more drives from Alex - one internal, one external just for safety's sake. He shipped promptly and packed them well. Great seller

Same - thanks for the hard work MakeMKV does behind the scenes!

Friday night, still getting "volume key is unknown". What's the usual timeline between submitting the dump file and being able to rip the disc?

I submitted a dump as well for the steelbook I got from Best Buy - not sure if the dump is different, but submitted it just the same.
I wonder if the email it gets sent to gets its mailbox full quick from all the dump files sent to it, lol.

Just got Halloween 4K Scream Factory disc, couldn't rip it. Submitted the dump to the email. Edit: update May 2022 - I can now rip it. Thanks goodness, I thought Scream/Shout factory discs just couldn't be ripped.

Odd, this is not working for me - I just picked up a regular (non-Steelbook) copy at Best Buy today, along with Inglorious Basterds in 4K as well. Makemkv could not open A Clockwork Orange, but it ripped Inglorious Basterds just fine, so it found the latest HK for that . After that, I tried again to...

Thanks! At first I was confused, because I read the above reply this morning, went over to my ripping computer and tried to re-rip, but got the same 'old "Failed to open disc" error. Turns out I needed to quit the MakeMKV program and re-open it, at which point it grabbed the latest keys. G...

Funny, I just emailed the same key for this on Saturday. I think it's "a few days" according to the sticky. I personally haven't had this problem before, since I've happened to buy UHDs that have been out for a few months already. Hopefully it's soon! Also hopefully the Spaceballs UHD alre...

I like Alex's honesty. I purchased a drive from him about a year ago to rip blu-rays. I recently discovered the world of 4K UHD discs and wanted to upgrade to a drive that ripped them. So I reached out to him for this, and he responded "didn't I already sell you a 4k compatible drive? Buy a few...

It's the 800 playlist. Or you could look it up at the AVS forum BDInfo thread. SC THAT ..........was a pain in the ass to look up. After some googling, I found the AVS Forum you're talking about: https://www.avsforum.com/threads/new-unofficial-blu-ray-audio-and-video-specifications-thread.1155731/ S...

Add me as another satisfied customer of Alex.

He was very friendly, communicative, clear, knowledgeable.....practically everything you'd want.

Drives works like butter.