www.makemkv.com

Hello,

I just solved this problem by right-clicking on the MKV application filename and running the program as the "Administrator."

Hi,

I'm using a Surface Pro 3 laptop with an external USB Pioneer Blu-ray drive. When I load MKV, the DVD icon is grayed out and the onscreen message says that MKV "Can't find any usable optical drives."

Any help would be much appreciated.

Thanks,

Cragar