www.makemkv.com

Apparently I didn't have the latest version of the software. I'm not sure how that happened, but there it was. I downloaded the new version and it's working fine.

Thanks for your help.

I'm getting this error code for a blu-ray disc and I don't know why:

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE'

Included in the log is this bit:

Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your ...