www.makemkv.com

When attempting to update to 1.10.3, my access to:

/download/Setup_MakeMKV_v1.10.3.exe

was blocked by my anti-virus provider Trend Micro as a "known fraudulent site or threat source".
It would seem that this is due to their Web Reputation Services:

https://success.trendmicro.com/solution/1058991 ...

Cleaning the discs affected had no effect. However buying a new external drive allowed me to rip them without any problems. Looking back, I guesstimate that about 4000 discs had been ripped by the old one, so retirement was probably in order anyway ...

From some of the discs I get the following:

MakeMKV v1.10.0 win(x64-release) started
Using direct disc access mode
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom53'
Error 'Scsi error - MEDIUM ERROR ...

I have exactly the same problem for the EU R2 release. Same season, same disc, same episode ("The Last of the Meheecans"). Can I submit log files to help fix the problem?

Alternatively, which other ripper handles this disc correctly?

EDIT: I have now submitted the requested files to the support ...