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Thanks Woodstock. I've had a few more attempts and played around with the power settings a bit, but still no luck. The laptop was plugged in but maybe the USB connection is the issue. I've followed the link in your signature to create an error log so have emailed this through to the support address ...

Thanks Woodstock. It is an external drive; Samsung SE-506. I've tried cleaning the disc a couple of times but will give it another go.

Good afternoon, I'm having issues with the Extremely Loud & Incredibly Close blu-ray that I'm hoping someone can help with. The error log is copied below. I'm guessing this is either an error with the drive (hope not as less than one month old) or the disc. Any suggestions greatly appreciated. T...