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A lot depends upon your version of handbrake, and what type of disk you've ripped. Support for handbrake is over on forum.handbrake.fr, and you'll need the activity log from the encode attempt (there is instructions in a pink box with red letters on where the logs are kept). Make sure you're up to ...

Hi All, I've just backed up a disk with MakeMKV and it worked perfectly, playing back with VLC and including the optional subtitles file. But I'd now like to make a smaller version of the file with Handbrake but when I open it doesn't show the subtitle file as an option. I'd also be happy to have th...

Thanks for the help. It was a new disk and I've returned it for replacement. I tried something else in the meantime and that worked perfectly. If this is a new disk, I'd recommend returning it for replacement. If not, do you have any furniture polish handy? I find that waxes like those found in Pled...

The drive says it can't read parts of the disk. First response to that is to clean the disk. Do not use harsh chemicals to do this - optical disks do not react well to things like ammonia cleaners. Use only soft cotton or microfiber cloths - paper towel and similar products scratch the surface. I t...

Hi All, I've just got into this and successfully used MakeMKV with two blu-ray disks a few days ago. But I'm now trying again with two more and both are showing error messages. They fail to make back up copies and fail to make MKV versions as well. I'm baffled as to why this is happening as I am doi...