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OK... so I too bought the Amazon copy (BD + DVD+ UV) and I have the following results: I also have the same UPC as Havok3114 up above (havok's is from walmart though) UPC - 0 31398 18152 1 Weird. That's the same UPC as on my disc from Amazon. So it does look like there are different versions out th...

I also purchased the U.S. retail version of "The Hunger Games: Catching Fire" in a Blu-ray+DVD+Digital HD UltraViolet two-disc set (1 BD, 1 DVD) from Amazon.com. I can confirm "00778.mpls" is the correct playlist. I first backed up the Blu-ray disc to my hard drive and viewed eac...

Does that reaction mean this is a known problem? Hopefully, it's still fixable.

The main title of the U.S. release of "Pan's Labyrinth (2006)" on Blu-ray disc is playlist "00007.mpls" which contains a single DTS-HD MA 7.1 surround audio track in Spanish. Using the "FLAC" profile, selecting that audio track in MakeMKV shows the following: Track info...

No, the fatal error is still there. MakeMKV version 1.8.8 still won't convert the English 7.1 DTS-HD audio track and fails in exactly the same way as version 1.8.7.

Do you need any additional information from me to help track this down?

Yep, this bug is fixed in 1.8.8. Thanks again, Mike!

The correct playlist for the U.S. 2D version of "Monsters University" is 00800.mpls. Here's what you should see in the right-side pane when clicking on the correct track: Title information Name: Monsters University (English) Source file name: 00800.mpls Duration: 1:43:47 Chapters count: 32...

I just got my remastered "RoboCop" today (after Amazon lost it during shipping) and I can confirm that MakeMKV 1.8.7 rips it perfectly with the "FLAC" profile.

Seriously, it's the best the film has ever looked.

Email sent to support@makemkv.com with links on Dropbox to the testdump and log file.

Let me know if there’s anything else I can do to help track down the problem. (And what you find out.

Thanks, Mike.

While re-ripping my disc collection using the built-in "FLAC" audio profile, I encountered a Blu-ray with two DTS-HD audio tracks in the main title which fails right at the beginning of conversion with the alert message, "Fatal error occurred, program will now exit." See attached...

Whew! Good to know this is scheduled to be fixed in 1.8.8. Thanks, Mike.

BTW, this also looks to be the same bug as described in viewtopic.php?f=10&t=7423.

While re-ripping my disc collection using the built-in "FLAC" audio profile, I encountered a Blu-ray with TrueHD audio in the main title which fails right at the end of conversion. See attached "MakeMKV_log.txt" file for details. I was using MakeMKV v1.8.7 on a four-core Mid 2011...