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Did the keydb file disappear? From that directory Attached is a screen cap of my MakeMKV data file. All of the files above the ones shown in the _private_data.tar folder are also hkd_.[xxx].bin files and two index.bin files at the very top. Let me know what I should be looking for. Thanks! pretty s...

I am not seeing a keybd.cfg file in the _private_data.tar file. I *am* seeing many hkd_[xxx].bin files in the .tar file. Did the keydb file disappear? From that directory Attached is a screen cap of my MakeMKV data file. All of the files above the ones shown in the _private_data.tar folder are also...

I am not seeing a keybd.cfg file in the _private_data.tar file. I *am* seeing many hkd_[xxx].bin files in the .tar file.

Good evening, I found some time and am taking another crack at this. I downloaded the keydb.cfg and placed it in my users/[user]/Library/MakeMKV folder. I am still seeing identical errors with the new keydb.cfg. I confirmed my MakeMKV install is looking at the correct file. The file was not zipped w...

I appreciate the recommendation! I don't have the cables required to go direct to my computer. I'll update once they've arrived and I've tested the drives again.

Externally mounted using a OWC Mercury Pro enclosure. Powered directly from the wall. The only weak link I can think of on the connection side is that I am using an OWC dock (since I don't have a USB-B to USB-C cable for my laptop). Connection flowchart (Power): 120v AC wall outlet -> Enclosure Conn...

Apologies for the long delay; life got in the way of pulling the drives apart to clean them. I was able to disassemble both and clean the lenses using 91% isopropyl alcohol and qtips following your instructions for application and drying. Both drives are still getting stuck in the DEBUG and Error 'S...

I went out and got a Maxell Maxlink lens cleaning disc. Ran it through both drives. I am still getting the same issues. Is there another way to clean the drive? Any alternatives if cleaning isn't the answer?

I appreciate the help!

I am in the same boat for a Pioneer BDR-S12U and BDR-S13UBK the above fix (deleting _private_data.tar and setting to offline) did not work. I have also tried cleaning the disks (though all of them are brand new out of the packaging) and the readers. I have tried multiple USB ports and both my Linux ...