www.makemkv.com

If decrypted backup got through, then you don't need to bother ripping with another tool. Either there's a bug in the remuxing part of MakeMKV, or it's simply that the content of the disc is not properly authored.

EDIT: I'm assuming the disc is encrypted with only AACS but not BD+. For the former ...

Well with an encrypted backup you can only play it with a player that leverages libmmbd or libaacs. If your goal is to create an MKV remux of it, obviously you need a decrypted backup so that you can try to remux with other tool (such as mkvtoolnix) and see if things can get through.

So now you ...

The backup of the entire disc was encrypted. Should I try decrypted instead?

Sounds like this disc somehow triggered a bug in the firmware of this model or something like that. (Assuming you have been ripping discs with the same drive + same USB adapter + same computer/OS.)

Btw you may want to see if the same problem also occur if you merely try to make an encrypted ...

Does it happen only with this disc / a type of disc?


I've never had this issue with any other 4K UHD or Blu-Ray disc and I've copied a ton of different discs over the years. Usually if the disc has issues it will time out and have an error code or a log or something. This one just keeps looking ...

dcoke22 wrote: Mon Jun 15, 2026 7:04 pm It is often the case that even brand new discs need a gentle cleaning in order to rip correctly. Try cleaning the disc.

tried giving it a good cleaning and same exact issue anything else I could possibly try?

I'm trying to copy the 4K UHD version of Ginger Snaps but almost immediately nothing copies even though MakeMKV shows that it should be. Read rate stays steady and doesn't drop, the disc itself is brand new and looks flawless. The transfer just gets stuck at around 863MB copied. Not sure what to do ...

Then can you upload your TGZ dump file into a file host such as OneDrive or Google Drive please, and then reply with a public download link? And also email your dump to svq@makemkv.com , of course.


What's the process for doing this? I'm newer here and have never done that before.

Has ...

I've got the normal non-steelbook edition and it won't load with the latest keydb file.

Then can you upload your TGZ dump file into a file host such as OneDrive or Google Drive please, and then reply with a public download link? And also email your dump to svq@makemkv.com , of course.


What ...

I've got the normal non-steelbook edition and it won't load with the latest keydb file.

I'm also having issues with both UK UHD 4K releases of TRON and TRON Legacy. What all can I do to assist in getting these added to the database? I'm not to dump files and all that in relation to makemkv, is there a guide I can follow?