www.makemkv.com

No stickers. No obvious unbalance either.

Now I'm having the issue again... Seems to depend on the disc, some discs scratch, some don't. The scratches are very minor but the drive shouldn't touch the surface and cause any marks. Frustrating.

I have the drive installed with SATA 3.1 - USB 3.2 bridge with external power and there apparently was an issue with an USB cord which caused the drive to suddenly disappear and then re-appear immediately. I haven't noticed scratches with the new drive since I fixed that issue, keeping my fingers cr...

Does flashing UHD friendly firmware to a new drive void its warranty? Or does that depend on the drive manufacturer? I have an Asus drive. Am I able to flash the original firmware back if I read it with the flashing software before writing any other firmware and write it back later on before sending...

I have an Asus BW-16D1HT from approx 2017. Has worked fine. In April I started to have issues when using MakeMKV with it. Reading/extracting caused scratches to couple of discs and the operation failed. I was able to clean the discs so the drive only damaged the scratch resistant surface. No luck, d...